Abstract Covid-19 and the related lockdown in many countries made digital work no longer just an option, but the new norm for many office workers who began to make sense of a new range of benefits of digital work tools. The article illustrates how the lockdown gave many individuals a flawed impression of digital work, …
Abstract Information systems (IS), introduced as part of the digital transformation efforts of many manufacturing companies, redefine the role of a prior digitally disconnected workforce group: Shop floor workers (SFWs). Their evolution – from routine workers to empowered operational knowledge workers and process facilitators – challenges both the individual and the organization on various levels. …
Abstract Organizations increasingly implement processes-oriented setups like value stream production, which diminish the social connectedness of their staff and has consequences on personal (e.g., reduced satisfaction) and organizational (reduced efficiency) levels. New platforms bring ample opportunities for companies to bring their employees closer together again. Following a scenario-based action design science approach, we have developed …
Workers united: Digitally enhancing social connectedness on the shop floor. Read More »