Information Systems

The Journey towards Digital Work Empowerment – Conceptualizing IS-Induced Change on the Shop Floor

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Abstract Information systems (IS), introduced as part of the digital transformation efforts of many manufacturing companies, redefine the role of a prior digitally disconnected workforce group: Shop floor workers (SFWs). Their evolution – from routine workers to empowered operational knowledge workers and process facilitators – challenges both the individual and the organization on various levels. …

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Impacts of Intelligent Personal Assistants (IPAs) on Work-life Practices

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Challenge Academics and practitioners suggest that IPAs provide opportunities for workers to develop more effective and efficient work-life practices. However, we do not fully understand how IPA-enabled work-life practices transformation occurs in practice as information systems (IS) research is still at the early stages of developing theoretical and empirical understandings of the use of IPAs …

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Workers united: Digitally enhancing social connectedness on the shop floor.

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Abstract Organizations increasingly implement processes-oriented setups like value stream production, which diminish the social connectedness of their staff and has consequences on personal (e.g., reduced satisfaction) and organizational (reduced efficiency) levels. New platforms bring ample opportunities for companies to bring their employees closer together again. Following a scenario-based action design science approach, we have developed …

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