Understanding Employees’ Responses to Artificial Intelligence
Abstract Our research identifies four profiles of employees’ attitudes toward AI: Intrepids, Reticents, Skeptics, and Dissenters. Employees in these four categories react differently to the introduction of enterprise AI. AI Intrepids are most likely to engage in using AI. However, we found that Intrepids are outnumbered by Dissenters who are most likely to search for …
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